There is an urgent opening for Business Analyst (eCommerce & Innovations) with one of our prestigious Airlines client. The job location is Mumbai. If you are interest for the same then please forward your updated CV and the following details
Current CTC:
Exp. CTC:
Notice Period:
Current Location:
Ready to relocate to Mumbai:
How many years of exp. in Business Analyst role:
Have you exp. in eCommerce related projects:
Job Description:
Ø Bachelor's degree with 3 + yrs experience
Ø Candidates will be working on the implementation of various self-service systems, web sales engines and other eCommerce related projects
Ø Candidates will also be responsible for researching and evaluating products and applications.
Ø The key here is innovations and such products and application needs to be innovative and implemented from an end to end basis.
Ø Proactively brief and coordinate with agency on all updates, new initiatives and developments on the Online Booking Engines, various direct sales channels and other projects
Ø Preparing a brief to an agency through a Business Scope document, that will have all the elements that will go into a project
Ø Provide and implement new ideas - Create new features, designs, applications on the Online Booking Engine and website as per business requirements
Ø Co-ordinate with various vendors, team members as well as Intra departments on implementation of eCommerce related projects
Ø Research new developments in the eCommerce space and make recommendations on a monthly basis
Ø Interact with agencies/vendors to upgrade online features, monitor service levels, data security and ensure compliance with company standards
Ø Test/validate all the Online Booking Engines, self service applications from time to time and check whether the same are working as desired
Ø Research and monitor competitor sites to capture new and different online applications
Ø Coordinate with the Technology Solutions team or the technical agency, for any hardware, networking and development work
Ø Coordinate with Online Travel Agents, Metasearch websites and other Online portals for setting up accounts and integrating our systems through Webservices and API's
Ø Address guest grievances, which will be sent via eMails and/or will be mentioned over a telephone call and report/document the same accordingly
Ø Coordinate with the Central Help Desk for all back end processes and day to day activities
Ø Monitor and analyse errors and bugs in order to increase the output of the various systems and applications
Ø Analyse various usage of the different applications / systems and research / find new ways of increasing such usage
Ø Provide 24 by 7 support from home or office, incase, there is a project to be released with a tight timeline or the systems go down.
Note: Please ignore the mail if your profile is not suitable with our profile.
| Thanks & Regards, Umasankar Parichha | |
| | Hector & Streak Consulting Pvt Ltd |
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